Identity Self-Service SMS Password Reset

No worries. You may quickly and securely reset forgotten passwords to your accounts.

Step1Verify your identity and request a PIN: Enter your user information

Personal information

* RequiredeID:

One of the below is required.

VCUCard Last 9:

Last 9 digits of your VCU Card number

Banner ID (V#):

By selecting this box you agree to receive an SMS text message and/or email with a PIN number for eID password reset. Msg and Data rates may apply.

* Required field